Mar 25, 2019Â â‹…Â 1 min read
Popular social chess platform Chess.com had to disable bitcoin payment options due to know-your-customer (KYC) compliance issues. The website's CEO Erik Allebest went on Reddit to address a large amount of customer complaints from unsuccessful bitcoin payment attempts using BitPay. Allebest refereed to the process as "a frustrating amount of bureaucracy" and expressed a hope that compliance frustrations "get resolved one day".
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